FAQ's
WEDDINGS FAQ
Why Choose D & J Events?
At D & J Events, we are passionate about creating unforgettable weddings across Sydney. Here’s why we stand out:
- Expertise & Experience – With years of experience in the wedding and event industry, we know what it takes to bring your vision to life.
- High-Quality Hire Products – From the highest quality artificial florals, to stylish props, candles and centrepieces, we offer a wide range of premium hire items to suit any wedding theme.
- Personalised Service – We take the time to understand your needs and work closely with you to ensure every detail is perfect.
- Stress-Free Planning – Our professional team handles everything from setup to pack-down, so you can relax and enjoy your special day.
- Affordable Luxury – We believe beautiful events shouldn’t come with a hefty price tag. Our wedding styling packages are designed to be budget-friendly without compromising on quality.
What Areas Do You Service?
D & J Events cater to weddings across the whole Sydney Metropolitan area.
We can also cater to other surrounding areas, dependant on availability, with delivery & install price factored in to the quote.
Are Your Florals Real or Artificial?
At D & J Events, we provide the highest quality real touch latex artificial florals. Our premium artificial flowers are designed to look and feel just like real blooms, ensuring a stunning and long-lasting display for your wedding.
- Lifelike & Elegant – Our florals are carefully crafted to mimic the beauty of fresh flowers, with realistic textures and vibrant colors.
- Allergy-Friendly – Perfect for guests with allergies, our artificial flowers allow everyone to enjoy their beauty without worry.
- Durable & Weatherproof – Unlike fresh flowers, our real touch florals won’t wilt, making them ideal for both indoor and outdoor events.
- Eco-Friendly & Cost-Effective – Enjoy breathtaking floral arrangements without the waste or high cost of fresh blooms.
Can I Choose My Customised Florals & Colours?
Yes, you certainly can! We work closely with our clients to ensure that the client achieves the same floral colours and theme that they have always dreamed of.
Reference images are always recommended to be provided in order for us to get a look and feel of exactly what you're after.
What Candle Options Do You Offer?
D & J Events offers a variety of candle options to truly enhance the ambiance of your venue.
Our selection includes:
- Sand Candles - Unique candles set in decorative sand, creating a rustic and artistic touch.
- Floating Water Candles - Elegant candles that float on water, perfect for centerpieces and a serene ambiance.
- Pillar Candles - Classic, sturdy candles available in various sizes to suit any setting.
- Taper Candles - Tall and slender candles ideal for adding height and sophistication to table settings.
- Crystal Candelabras - Luxurious multi-arm candle holders for a grand and elegant display.
Whether you're looking for a romantic glow or a sophisticated touch, we have the perfect candle options to complement your wedding decor.
Can I Customise My Welcome Sign & Seating Chart?
Yes! At D & J Events, we offer customisation for both your welcome sign and seating chart.
You can personalise the material, design, font, colors, and wording to match your overall wedding theme and style.
Whether you prefer a modern, elegant, or rustic look, we’ll work with you to create a unique and stunning display for your special day.
Do You Deliver, Install & Pickup From My Wedding?
Yes! All of our custom wedding styling packages include delivery, installation, and pickup as part of our full-service styling. Our team takes care of everything, ensuring a seamless and stress-free experience for your special day.
- Hassle-Free Setup – We handle all the styling and setup, so you can focus on enjoying your special day.
- Professional Installation – Our experienced team ensures every detail is perfectly placed, as per your requirements.
- Effortless Pack-Down – After your event, we take care of the pickup, so you don’t have to worry about a thing.
With D & J Events, your dream wedding is in expert hands!
What Is Your Cancellation & Refund Policy for Weddings?
Once payment has been made, any cancellations between payment date and 3 months prior to the wedding, a 50% loss of payment will apply.
Any cancellations made within 3 months prior to the wedding, full payment is lost.
As you can appreciate, styling a wedding can take months of preparation and outgoing costs to source intricate and personalised products. This is why the above policy in place.
If any unforeseen circumstances may occur, D & J Events are willing to reschedule your date, subject to availability.
EVENTS FAQ
Why Choose D & J Events?
At D & J Events, we are passionate about creating unforgettable events across Sydney. Here’s why we stand out:
- Expertise & Experience – With years of experience in the event industry, we know what it takes to bring your vision to life.
- High-Quality Hire Products – From the highest quality artificial florals, to stylish backdrops, props, neon signs, we offer a wide range of premium hire items to suit any event theme.
- Personalised Service – We take the time to understand your needs and work closely with you to ensure every detail is perfect.
- Stress-Free Planning – Our professional team handles everything from setup to pack-down, so you can relax and enjoy your special day.
- Affordable Luxury – We believe beautiful events shouldn’t come with a hefty price tag. Our Event Hire Packages are designed to be budget-friendly without compromising on quality.
What Areas Do You Service?
D & J Events cater to events across the whole Sydney Metropolitan area.
We can also cater to other surrounding areas, dependant on availability, with delivery & install price factored in to the quote.
Can I Customise The Colour Of A Backdrop?
Yes, all of our backdrops are fully customisable in terms of colour.
The only backdrops that we are unable to re-colour are our White 3D Arch Backdrop and White 3D Rectangle Arch Backdrop.
For any colour other than White, there will be a small cost for the re-painting of the backdrop, as per the product page.
Our Event Hire Package collection however covers the cost of any custom backdrop colours in the listed package price.
Do You Provide Acrylic Decal & Welcome Signs?
Yes, we certainly do!
D & J Events can provide customised acrylic decal in the form of any custom lettering or designs you are after. The acrylic is available in a wide range of colours and finishes to suit your event theme.
We can also provide Welcome Signs for your event, ranging from Acrylic displays, Mirror displays, or Foam Board displays.
Are Your Florals Real or Artificial?
At D & J Events, we provide the highest quality real touch latex artificial florals. Our premium artificial flowers are designed to look and feel just like real blooms, ensuring a stunning and long-lasting display for your event.
- Lifelike & Elegant – Our florals are carefully crafted to mimic the beauty of fresh flowers, with realistic textures and vibrant colors.
- Allergy-Friendly – Perfect for guests with allergies, our artificial flowers allow everyone to enjoy their beauty without worry.
- Durable & Weatherproof – Unlike fresh flowers, our real touch florals won’t wilt, making them ideal for both indoor and outdoor events.
- Eco-Friendly & Cost-Effective – Enjoy breathtaking floral arrangements without the waste or high cost of fresh blooms.
Do You Offer Customer Pickup or Delivery Options?
Yes, we provide Delivery & Pickup options for our Event Hire range.
Customer Pickup & Return
- We have a minimum order value of $150 storewide for our Customer Pickup & Return.
- Our Customer Pickup & Return locations are in Illawong and Bossley Park.
- We do NOT provide Customer Pickup & Return on our Event Hire Packages, Backdrops & White LED Butterflies.
Delivery, Install & Pickup
- We have a minimum order value of $400 storewide for our Delivery, Pickup & Install option.
What Is Your Cancellation & Refund Policy for Events?
Once payment has been made, any cancellations between payment date and 20 days prior to the event, a 50% loss of payment will apply.
Any cancellations made within 20 days prior to the event, full payment is lost.
If any unforeseen circumstances may occur, D & J Events are willing to reschedule your date, subject to availability.